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How to Install GemX: CRO & A/B Testing

This article walks you through how to install GemX: CRO & A/B Testing on your Shopify store and get started with your 14-day free trial.

What is GemX: CRO & A/B Testing?

GemX is an A/B testing and CRO (Conversion Rate Optimization) app designed for Shopify merchants. It allows you to test different versions of your store’s pages to find out what works best — based on real customer behavior.

You can test changes in layout, messaging, product display, images, CTA buttons, and more. Instead of guessing what might improve sales, GemX lets you use data to drive every decision.

GemX is part of the GemCommerce ecosystem, developed by the team behind GemPages. GemX works on any Shopify store, with or without a page builder.

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GemX empowers Shopify merchants to test page variations, optimize funnels, and boost revenue lift.

What You Can Do with GemX?

GemX is built to help merchants at any stage of growth, from small stores looking for their first conversion uplift to larger brands optimizing at scale.

Here’s a breakdown of what you can test and optimize:

1. Template Testing for Quick Wins

gemx template testing

With GemX Template Testing, you can test different versions of a single page.

For example:

  • Product page layout A vs. layout B

  • Different hero sections

  • Alternative pricing block structure

  • Variant-specific messaging strategy

This is ideal for:

  • High-impact product page optimization

  • Collection page redesign validation

  • Homepage layout experiments

Instead of editing live templates manually, you test them in parallel and measure real performance differences.

Learn more: How to Run Your First Template Testing Experiment in GemX

2. Multipage Testing for Full-funnel Experiment

E-commerce conversions rarely happen on a single page, and your customers move through:

  (1) Product page → (2) Cart → (3) Checkout → (4) Thank you page

GemX Multipage Testing allows you to test changes across the entire funnel rather than isolating a single page.

multipage testing gemx

For example, you can use GemX Multipage Testing to:

  • Test a new product page layout and updated cart design

  • Test bundle messaging across multiple steps

  • Evaluate a new funnel experience for paid traffic

  • Run experiments across your homepage, collection pages, and product pages

  • Create end-to-end funnel tests that measure performance across the customer journey

This approach is especially powerful for stores focused on improving the checkout completion rate, revenue per visitor, and funnel drop-off reduction.

Learn more: How to Use GemX Multipage Testing to Test Your Product Launch Funnel

Run Smarter A/B Testing for Your Shopify Store
GemX empowers Shopify merchants to test page variations, optimize funnels, and boost revenue lift.

3. Make Confident Decisions with Built-In Analytics

A/B testing only drives growth if you can read the data correctly. That’s why GemX doesn’t stop at traffic splitting. Besides, it provides a complete built-in analytics layer designed for Shopify e-commerce.

Instead of stitching together reports from multiple tools, you get structured insights across deep analytics modules:

Experiment Analytics (Your Test Reports)

See control vs. variant performance side by side with conversion rate, revenue, revenue per visitor, traffic distribution, and statistical confidence. This is where you validate winners with clarity, not assumptions.

experiment analytics in gemx

Learn more: How to View and Read Your Experiment Results in Minutes with GemX

Page Analytics

Analyze the performance of any store page, even outside active experiments with GemX Page Analytics. Identify underperforming product pages, high-bounce landing pages, and friction points before turning insights into new A/B testing hypotheses.

page analytics in gemx

Order Analytics

GemX Order Analytics helps you track order-level impact across experiments, including revenue trends and purchase behavior shifts. This helps you evaluate not just conversion lifts, but actual revenue impact.

order analytics in gemx

Metric Analytics

GemX has the built-in detailed analytics for any store metrics, so that you can monitor core ecommerce KPIs in a structured format that supports ongoing optimization decisions.

average order value detailed analytics

Journey Analysis

Understand how users move through your funnel, from product page to checkout, and identify drop-off stages where testing can generate the biggest impact.

journey analysis in gemx

Together, these analytics capabilities transform A/B testing from isolated experiments into a full-funnel growth system. You’re not just choosing winners, you’re building a continuous optimization engine based on real Shopify data.

4. Full Experiment Control

Take full control of your A/B test setup with flexible configuration options:

  • Set goals: Choose the primary metric that matters most to you, such as conversion rate or revenue. All other metrics will still be tracked and available in GemX Analytics.

  • Define traffic split: Easily distribute traffic between test variants (e.g., 50/50 or 70/30).

  • Target by device type: Run tests specifically on desktop, mobile, or both.

  • Target by visitor type: Segment your audience by new vs. returning visitors to refine test accuracy.

  • Target by traffic source: Focus your experiment on specific sources (e.g., Facebook Ads, email campaign, or organic traffic).

With these options, you can fine-tune your experiments to align with your experiment goals and audience behavior, ensuring more accurate and actionable results.

5. No-Code Setup

You don’t need to write a single line of code.

GemX is designed for marketers, store owners, and e-commerce teams who want to run experiments easily, without waiting for developer time.

How to Install GemX: CRO & A/B Testing?

Follow these steps to install GemX: CRO & A/B Testing on your Shopify store:

Step 1: Install GemX: CRO & A/B Testing on the Shopify App Store.

install gemx from shopify app store

Step 2: Shopify will redirect you to a confirmation screen that details the permissions and scopes the app requires to function.

After reviewing the permissions, click the "Install" button to confirm your decision.

click-install-to-grant-access

Shopify will then process the installation. Once complete, you will be redirected to the GemX app's main dashboard.

Note: A 14-day free trial will start automatically after installation. You can explore all features without providing a credit card.

your-free-trial

Step 3: From your GemX dashboard, you’ll see a prompt to enable the app in your Shopify theme.

Click Turn on in Shopify Editor and follow the on-screen instructions.

click-turn-on-in-shopify-editor

Click Save to apply changes.

You’re now ready to start creating test campaigns.

Learn more: For a full step-by-step guide to setting up your first campaign, please refer to this article:
• How to Create a Template Testing Experiment
How to Create a Multipage Testing Experiment

Need more hands-on support?
Book an onboarding call to get guided setup and expert help.

FAQs about GemX: CRO & A/B Testing

Is GemX free to use?
GemX offers a 14-day free trial with full feature access, allowing merchants to explore experimentation, analytics, and optimization tools without limitations during the trial period. After the trial ends, you can choose a paid plan that fits your business needs and traffic volume. No credit card is required to start the trial, making it easy for Shopify merchants to test the platform before committing.
Do I need to use GemPages to use GemX?
No. GemX is fully compatible with all Shopify stores, including those using the native Shopify theme editor or other page builders. Merchants can run experiments on landing pages, product pages, and templates regardless of how the page was built.

However, combining GemPages with GemX provides deeper integration. This setup allows teams to duplicate pages quickly, create controlled variants, and manage experiments more efficiently within a unified workflow.
What happens after my free trial ends?
You won’t be charged automatically when the free trial ends. Instead, the app will prompt you to select a pricing plan if you want to continue using GemX. This gives merchants full control over whether they want to proceed with a subscription based on their testing needs and store performance goals.
Will it slow down my site?
No. GemX is optimized for performance and designed to run experiments without negatively affecting your storefront speed. Test scripts are lightweight and delivered through fast-loading CDN infrastructure, ensuring that experiments run smoothly while maintaining a fast browsing experience for visitors.
Can I transfer my GemX subscription from Store A to Store B?
GemX subscriptions are currently non-transferable between Shopify stores. Each store operates as an independent environment for billing and experiment tracking.

However, in some situations our team may be able to extend the trial period for Store B based on the remaining days of an active subscription on Store A. Please contact our support team with details of both stores, and we will review the request and assist where possible.
Is support available?
Yes. Our support team is available via live chat inside the app or by email at gemx-support@gemcommerce.com. We also provide in-app tutorials, guides, and a Help Center with step-by-step documentation to help you get started.

If you prefer hands-on guidance, you can book a free onboarding call with the GemX Support Team for personalized assistance.
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